Terms and conditions of sale

These general conditions of sale apply strictly to all sales of products made by the online store pilonatic.uk. Any order placed to the online store pilonatic.uk necessarily implies, as an essential, determining and essential condition, the unreserved acceptance by the Customer of the General Conditions of Sale of the online store pilonatic.uk in force on the day on which the corresponding order is carried out. In addition, the Customer acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to its attention by the online store pilonatic.uk. The fact that the online store pilonatic.uk does not resort at any given time to any of these conditions cannot be interpreted or will be tantamount to giving up resorting to them in the future or in the past.
The interpretation and execution of the conditions, as well as all the acts that are the result of them, will be subject to Spanish law, unless there are provisions of public policy that are contrary to it.

IDENTITIES OF THE PARTIES

On the one hand, PILONATIC S.L. (Owner of the website https://pilonatic.uk) as a supplier of the products contracted by the consumer and / or user, with registered office at Av/ catalunya, no 81-A, 08110, Montcada and Reixac-España. Contact address pilonatic@gmail.com . Company registered in the Commercial Register.

On the other hand, the user, registered on the website and whose purpose is to be a consumer and / or user of the same and / or contract the products or services of pilonatic.uk. The consumer and/or user is responsible for the data he or she provides to pilonatic.uk. And therefore it responds to the veracity of the data provided in this website.

PRICES

The prices published in the online shop pilonatic.uk are in pounds.
pilonatic.uk.Offers on products for sale in the online store pilonatic.uk will be displayed in the “Offers” section or indicated on the product sheet and, if not indicated otherwise, will be valid while displayed on screen.
Discount vouchers will have a special validity and conditions for their use. Check the specifications of each voucher before using it.

OBJECT OF THE CONTRACT (DESCRIPTION OF PRODUCTS AND SERVICES)

The purpose of this contract is to regulate the relationship between pilonatic.uk and the consumer and/or user at the time that the latter grants his consent during the contracting process by accepting the corresponding box. (Box that, prior to its acceptance, will inform about these general conditions, legal notice and privacy policy of this website.)

The contractual contribution of sale will entail the delivery in exchange for a certain price on the website of a product.

FORMS OF PAYMENT

When placing the order, the customer can freely choose to pay for the purchases made in the online store by:

Bank transfer: The buyer to make the payment by this way must make a bank transfer (determining in the concept the reference of the order) within a maximum period of 3 working days from the placing of the order. The company reserves the right to cancel the order if it has not received confirmation of the transfer after that period. The bank account will be shown to the customer at the time he chooses this payment method.
PayPal: In order for the consumer and/or user to pay their purchases through this system, they must have a PayPal account. For more informationwww.paypal.es.
Counter refund: Once the buyer places the order, pilonatic.uk will send it to the address established in the register through our transport agency, which will charge you at the time of delivery of the package. No checks are accepted, only cash. It is important that the consumer and/or user has the exact amount prepared, since the carrier may not have change. This method of payment involves a supplemental expense for the customer. This supplement is charged by the transport company and will depend on the amount of the order.
By credit or debit card through the virtual POS. Through this payment method, the buyer will have to provide his card number, the expiration date and his CVV number. In this case, your data will be encrypted and sent under secure server to the bank’s virtual POS. This procedure does not facilitate the card number to pilonatic.uk.

PRODUCT

The offers submitted by the online store pilonatic.uk are valid within the limit of the available stocks and the dates established for that offer. The online store pilonatic.uk reserves the right to modify the product assortment according to the difficulties imposed by its suppliers.

In the event that the selected product is not available as stock, on the product page the user may provide his email in order for the entity to contact the user once the product is available by email.

Delivery Terms

Order handling time: 2-4 business days (Monday to Friday).

The delivery time of the order is 5 to 10 business days (Monday to Friday).

Shipping costs: We offer free shipping to UK Main Land

Orders are prepared at the time the payment has been confirmed and at the following times:

Monday to Friday from 9:00 am

(GMT+01:00) Central European Standard Time (Madrid)

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Claim of undelivered orders

The consumer and / or user, after receiving an email that his order is sent, if after a reasonable period of time does not receive the product, can contact ‘pilonatic.uk’ through the phone (+34) 632429144, by the contact form or by email: pilonatic@gmail.com to clarify the cause of the delay.

Once the claim is obtained, ‘pilonatic.uk’ will contact the consumer and / or user in order to explain what happened and reach an agreement on what happened.

In the last case that ‘pilonatic.uk’ does not have availability of the contracted good, the consumer and / or user will be informed of that lack of availability and in the shortest possible time will receive from ‘pilonatic.uk’ the amounts paid.

Cancellations

If once the purchase is made it is desired to cancel an order that has not yet been issued and in case of being metal products such as grilles, pylon doors etc. if it has not begun to be manufactured, it can be done as long as it is indicated by means of the contact form established for this purpose in the section “contact” or in writing to the electronic address pilonatic@gmail.com, customer service form or by telephone number (+34)

Contact

TELEFON- 0034 632429144

EMAIL – pilonatic@gmail.com